Volkswagen ID.3: Setting a 360º range display and Electric Vehicle Route Planner

Range 360 display

The Range 360 view shows the possible range based on the current charge level in the high-voltage battery.

The image only displays an estimated range, taking into consideration current consumption values. The image may change during the journey and the upper and lower limits of the range must be seen as an estimate.

Activating and Deactivating the 360º Range Display

1. Tap .

To show the complete range display on the map, adjust the map view if necessary (→ Navigation) .

Electric Vehicle Route Planner

A maximum of five charging stations can be added automatically as charging stops.

You can specify the preferred payment type at charging stations in the dialog box with route options (→ Navigation) .

If your preferred payment type is not available at one or several charging stations, audible information is provided.

Depending on what you have selected and the available data, suitable charging stations are displayed on the map and prioritized in the itinerary.

In the dialog box with route options, you can also set your preferred remaining range with which you would like to arrive at the charging stations along the route and at the destination (→ Navigation) . What is entered here influences the automatic planning for charging stations required along the route.

The settings in the "Charging to the maximum battery charge level" menu can be temporarily overwritten by the "Electric Vehicle Route Planner" function (→ Charging settings) .

After completion of route guidance, the settings in the "Charging to the maximum battery charge level" menu will be used again.

The current occupation status of charging stations, if available, is shown in the Infotainment system if there is an active Internet connection (→ Navigation) . The current status is displayed with a colored dot at the edge of the symbol.

Automatically adding charging stops

1. In the navigation settings, tap (→ Navigation) Route guidance →Route options →Add charging stops automatically and activate it to activate the automatic scheduling of necessary charging stations along the route.

Selecting alternative charging stations

With planned routes, you can select alternative charging stations instead of the ones automatically mapped along the route.

1. Enter or select your preferred destination.
2. Tap Start.
3. Open route plan.
4. Tap a scheduled charging station in the route plan.

   Details of the planned charging station are displayed.

5. Tap Display further charging stations.

   The positions of further charging stations nearby are displayed on the map.

6. Tap an alternative charging station nearby on the map or in the list.

   Details of the alternative charging station are displayed.

7. Tap Add destination as a stopover.

   The charging station previously planned in is replaced by the newly selected charging station and the route is adjusted.

If Add as a stopover is selected, the selected charging station is retained even if the route is changed.

Searching for Charging Stations with a Filter

Various criteria can be set to search for charging stations on the map or in the search results of the "Charging station" category. If a criterion is set, this has an effect on the presentation on the map. Only the charging stations corresponding to the criteria are displayed. The search results for the "Charging station" category are filtered according to the selected criteria. The criteria can be changed again at any time. An active filter has no influence on route planning. To consider charging stops in route planning, adjust the settings .

An active filter is displayed by a colored dot in the dialog box (→ Navigation) .

• Navigation data
• Traffic information
• Functions and symbols of the phone interface
• Coupling, connecting and managing
• Calling and sending text messages
• Phone directory, favorites and speed dial keys
• Differences in the voice controls
• Activation word

Navigation data

The Infotainment system is equipped with an internal navigation data storage medium. Depending on the country, the required navigation data may already be installed.

The Infotainment system always requires up-to-date navigation data to ensure that route guidance can be implemented correctly and that the functions provided are fully available.

NOTICE

If you use outdated navigation data, there may be adverse effects on the navigation system. It may not be possible to determine up-to-date routes, or route guidance may guide you to an incorrect destination.

• Always ensure that your navigation data is kept up-to-date.

Navigation Data Online - Additional Information

Regions in the navigation data that you do not use can be removed from the system under certain circumstances, e.g.

navigation data memory low on space. If you subsequently need these regions again at a later time, the navigation system will download them again on request. No We Connect or We Connect Plus contract is needed for this. This service depends on the Volkswagen ID.3 vehicle equipment and is only available in some countries.

1. Switch the ignition on.
2. Establish an Internet connection if you have not already done so.
3. Depending on the country, also select the "Online mode with location data" mode in the privacy settings (→ Privacy settings) .

Users who use the Volkswagen ID.3 vehicle as an anonymous guest need to reselect the privacy settings each time the Volkswagen ID.3 vehicle starts (→ Privacy settings) .

Updating navigation data manually

Up-to-date navigation data for larger regions, such as Western Europe, can be downloaded online   and stored on a suitable USB data carrier, available to buy in stores. If the Infotainment system is switched off during the process, installation will be interrupted and it will continue automatically once the system is turned on again.

1. Download and save the navigation data onto a USB data storage device.
2. Switch the Volkswagen ID.3 vehicle ignition on.
3. Link the USB data carrier to the Infotainment system when the vehicle is stationary.

The navigation data for frequently driven regions is automatically updated in the background.

While and after updating the navigation data, no message appears in the Infotainment system.

If you update the navigation data manually, the USB data carrier must remain permanently connected. You will not receive a notification when the update is complete.

Do not disconnect the USB data carrier from the Infotainment system for a few days until the navigation data for visited regions has been fully downloaded and installed. The installation will start automatically in the background during the journey. Doing so will cancel the update process.

If you disconnect the data carrier and visit a new region in offline mode, the navigation data is not updated due to the lack of a USB data carrier and an Internet connection.

Displaying the map data version

1. Tap HOME→ →System information.

Traffic information

Depending on the Volkswagen ID.3 vehicle equipment, the reception of traffic information may not be available in all Infotainment systems or in all countries.

The Infotainment system automatically receives detailed traffic information when there is an active Internet connection. This information is displayed on the map via symbols and color coding on the road network.

Reception of traffic information is possible in some countries if permitted by the privacy settings selected. No traffic information is received in offline mode .

Traffic disruptions

Traffic disruptions such as traffic jams are displayed on the navigation map as symbols (→ Navigation) .

The route plan displays current traffic disruptions if the relevant data is available to the Navigation system.

If route guidance is active, traffic disruptions on the current route will be displayed on the route plan. You can avoid these traffic disruptions by modifying the route plan.

Avoiding traffic disruptions

1. Tap the traffic disruption.
2. Tap Avoid.

   The route will be recalculated.

Only one traffic disruption can be avoided in this manner for each route guidance.

Local warnings, e.g for severe weather, can be played via the Infotainment system as a pop-up notification.

Traffic flow display

The traffic flow for current traffic disruptions is displayed on the navigation map via color coding on the road network.

Orange Stop-and-go traffic.

Red Traffic jam.

Introduction

Using the phone interface, you can connect your cell phone to the Infotainment system and control the phone functions via the Infotainment system. The sound is played back via the Volkswagen ID.3 vehicle speakers. You can connect up to two cell phones to the Infotainment system at the same time (→ Phone interface) .

The functions depend on the vehicle equipment, are not available in all countries and depend on the cell phone used and its operating system.

High speeds, poor weather and road conditions, a lot of background noise, even outside the vehicle, and the network quality can impair phone calls in the Volkswagen ID.3 vehicle.

The phone interface may contain an antenna amplifier that improves the reception quality of the cell phone.

You generally only need to pair a device like a cell phone once. You can reestablish the device's connection to the Infotainment system at any time via Bluetooth or Wi-Fi without re-pairing your device.

For a phone call via the hands-free system or at a high volume, a conversation may also be heard by third parties outside the vehicle.

Locations with special regulations

Switch off the cell phone and phone interface at locations where there is a risk of explosions. These locations are not always clearly identified. These include, for example:

• Areas near pipes and tanks containing chemicals
• Lower decks in ships and ferries
• Areas near Volkswagen ID.3 vehicles powered by liquefied petroleum gas, such as propane and butane.
• Areas with chemicals or particles in the air, such as flour, dust, or metal powder
• All other locations where the engine, the vehicle's drive system or the cell phone must be switched off.

WARNING

In potentially explosive environments, e.g. in the vicinity of gas stations and at other similar locations with specific regulations, ignition sparks caused by electrostatic discharge or cell phones, for example, can cause an explosion or a fire and lead to serious or fatal injuries.

• Switch off the cell phone and phone interface at locations where there is a risk of explosions, e.g. in the vicinity of gas stations, and locations with specific regulations.
• Do not use the cell phone and phone interface at locations where there is a risk of explosions, e.g. in the vicinity of gas stations, and locations with specific regulations.

NOTICE

Radiation from cell phones that are switched on can interfere with sensitive technical and medical devices, potentially causing malfunctions or damage to the devices.

• Always switch off the cell phone in areas with special regulations relating to or prohibiting the use of cell phones.

Types of phone interface

Depending on the country and Volkswagen ID.3 vehicle equipment, your vehicle may have the following mobile phone interfaces:

• Phone interface basic configuration.

  The phone interface uses the Hands-Free Profile (HFP ) Bluetooth profile for transmission. This enables the use of phone functions via the Infotainment system and played back via the vehicle speakers.

• Convenience phone interface.

  Just like the basic configuration of the phone interface, the Convenience phone interface uses the HFP Bluetooth profile.

  The Convenience phone interface can be equipped with the wireless charging function (→ Sockets) . In order to use the features of the wireless charging function, you need to place a suitable cell phone correctly in the storage compartment. Depending on the Volkswagen ID.3 vehicle equipment and cell phone compatibility, the cell phone connects to the vehicle antenna when you place it in the storage compartment. This improves reception and call quality.

Functions and symbols of the phone interface

The range of functions and the symbols may differ depending on the Volkswagen ID.3 vehicle equipment and are not available in all countries. The available functions depend on the cell phone used and its operating system.

Functions

• Hands-free system.
• SMS functions via Bluetooth:

• Read SMS .
• Write SMS , inc. templates.
• Have an SMS read out.
• Message thread.

• E-mail functions via Bluetooth:

• Read e-mail.
• Write e-mail.

Symbols in the main menu

1. To open the main menu, open the home screen and tap .

Open contact list.

Open incoming and outgoing calls lists.

Dial telephone number.

Open messages (SMS and, depending on your country, e-mail).

Select the active device from two or more connected cell phones.

Opening the settings.

Symbols for telephone calls

Handle and display a call.

End or decline a call.

Mute the hands-free system.

Put a call on hold.

Decline a call with a SMS template.

Add participants to a phone conference or begin a phone conference.

Make an emergency call (SOS).

Receive breakdown assistance.

Voice mail.

Receive information about Volkswagen and various value added traffic and travel services.

Symbols in the contact list

1. To open the contact list, tap .

Input to search for contacts.

Address.

Editing favorites.

Add favorites.

Remove favorites.

Call list symbols

1. To open the call lists, tap on .

Received incoming call.

Outgoing call.

Missed call.

Frequent calls or favorites from your cell phone, if supported by your cell phone.

Telephone number (company).

Telephone number (private).

Cell phone number.

Fax device.

Fax device (company).

Fax device (private).

Text message symbols

1. To open the text messages, tap on .

Top left: Select active input.

Received text message.

Sent text message.

Template for text messages.

Coupling, connecting and managing

To use the phone interface functions, pair a cell phone with the Infotainment system.

You can connect up to two cell phones to the Infotainment system at the same time. However, only one device is active at a time and can be used to make calls. The second connected device can receive calls via the Infotainment system and be used to play media.

The available functions depend on the cell phone used and its operating system.

The function is only available for cell phones that support Bluetooth (version 2.1 or above).

Pairing a cell phone

Before connecting for the first time, you need to pair the cell phone with the Infotainment system. A user profile is then automatically saved in the Infotainment system → User profiles. The coupling process may take a few minutes.

Requirements:

• Bluetooth is activated on the cell phone.
• Bluetooth is activated on the Infotainment system.

1. Open the list of available Bluetooth devices on your cell phone and select the device name for the Infotainment system.
2. Pay attention to messages on the cell phone and in the Infotainment system and confirm these if necessary.

   If the pairing is successful, the data on the cell phone will be saved in the user profile.

3. Optional: Confirm the message for transferring the data on the cell phone.

WARNING

If you carry out the coupling when driving, this may cause accidents or injuries.

• Only carry out the coupling when the vehicle is stationary.

Connecting a cell phone

Precondition:

• A cell phone is paired with the Infotainment system.

1. Activate Bluetooth in the cell phone.

Connection management

Precondition:

• The cell phone is paired and connected.

1. Tap HOME→   → Mobile devices.
2. Tap to connect the desired technology.

Active and passive connection

In order to use the phone interface functions, at least one cell phone must be connected to the Infotainment system.

If several cell phones are connected to the Infotainment system, you can switch between an active and an inactive connection. In order to operate the phone interface with your preferred cell phone, establish an active connection to the Infotainment system.

Difference between the types of connection

Active The cell phone is paired and connected. You can carry out phone interface functions using data from this cell phone.

Passive The cell phone is paired and connected. You can only take incoming calls via the mobile phone interface.

Other functions are not available.

Paired cell phones are saved in the Infotainment system even if they are not currently connected.

Change connection type (inactive to active)

Precondition:

• Several cell phones are connected to the Infotainment system simultaneously.

1. Tap .

   The actively connected cell phone is highlighted.

2. Tap the name for the preferred cell phone.

   The connection with the other cell phones will be inactivated automatically.

User profiles

An individual user profile is automatically created for each paired cell phone. Data from this cell phone, e.g. contact data, is stored in the user profile. A maximum of ten user profiles may be saved in the Infotainment system simultaneously.

Deleting a user profile

1. Tap  .

   The user profiles are located in the Select cell phone area or in Mobile devices.

2. Tap the desired user profile and tap to delete.

Calling and sending text messages

Using a phone

Select a telephone number to make a call. Various functions are available for selecting a telephone number.

Using contact data

If a contact has multiple telephone numbers, you must select the number you wish to call accordingly.

1. Tap .
2. To search for a contact, tap and enter the name of the contact.

Or: To call a favorite, tap Favorites.

Or: Tap All.

3. Tap on a contact in the list to make the call.

When searching for a contact, enter the last name and first name separated by a space.

Using a call list

The mobile phone interface stores the incoming and outgoing calls on a call list. Recently used telephone numbers are saved under favorites. Make a call via the call list.

1. Tap and filter entries in the call list, e.g. by missed calls.
2. Tap on a number or, where applicable, a contact in the list to make the call.

Manually entering the telephone number

1. Tap and enter a telephone number.
2. Tap  to make the call.

While you are entering a telephone number, the contact related to the number is displayed on the Infotainment system screen.

Sending text messages

Depending on the cell phone and the Infotainment system in use, you can send and receiveS MS text messages and, depending on your country, e-mails via the phone interface.

Sending and receiving e-mails is also dependent on the app used on the cell phone.

Sending an SMS

1. Tap → SMS →New message and enter the message.
2. Enter the desired contact in the search bar.
3. Tap OK to send the message.

Sending an e-mail

1. Tap → E-MAIL and enter the message.
2. Enter the desired contact in the search bar. If required, a contact can be searched for usingS earch for contact.
3. Tap OK to send the message.

Switching between SMS and e-mail

To send an e-mail or SMS , activate the relevant option. The active option is displayed on the screen, e.g.S MS.

1. Tap .
2. Tap the desired option.

Phone directory, favorites and speed dial keys

Phonebook

This first time a cell phone is paired with the Infotainment system, the phonebook is saved in the Infotainment system. If necessary, confirm the transfer on the cell phone.

Depending on the Volkswagen ID.3 vehicle equipment, you can save up to 5000 contacts in your phonebook.

The phone directory is updated after each new connection. During the update, the present phone directory can still be used.

If teleconferences are supported, the phonebook can be opened during a phone call and another participant can be added to the phone call.

If an image is stored for the contact, it can be displayed in the list next to the entry.

Favorites and speed dial keys

A speed dial key can be assigned with a favorite from the phone directory. If the entry contains an image, this is displayed on the speed dial key.

Speed dial keys must be programmed manually and are assigned to a user profile (→ Phone interface) .

Programming a speed dial key

1. Tap.
2. Tap a contact in the phone directory. If a contact has multiple telephone numbers, tap a number on the list.

Editing the speed dial key

1. Tap and hold the speed dial key until the phonebook opens.
2. Tap the new contact in the phone directory. If a contact has multiple telephone numbers, tap a number on the list.

Calling a favorite

1. Tap a programmed speed dial key.

Favorites are not automatically updated. If the phone number for a contact changes, the speed dial key must be reassigned.

Deleting a favorite from the speed dial key

1. Tap Favorites → .
2. To delete a favorite, tap the preferred speed dial key .

Introduction to using voice control

With voice control, you can have certain functions carried out by voice command.

Types of voice control

Depending on which language has been set in the Infotainment system, one of the following voice controls will be available in the Volkswagen ID.3 vehicle:

• Command-based voice control (standard).
• Enhanced voice control (offline or online).

Speech recognition for individual seating positions

Additional microphones enable voice control to recognize whether the driver or passenger is speaking. For supported languages, you can open functions for individual seat positions, for example switching on the seat heating.

Does my Volkswagen ID.3 vehicle have voice control?

If there is a Talk button on the multi-function steering wheel or your vehicle understands the activation word, voice control is installed in the Volkswagen ID.3 vehicle.

In black with blue background: Voice control is active and recognizes spoken words.

Test voice control before a journey to get to know the function.

Differences in the voice controls

Command-based voice control (standard)

Only grammatically correct voice commands are recognized by the voice control. Voice commands must follow a fixed syntax in order to be recognized correctly, e.g. "Navigate to [city, street name, house number]". You can find further examples in the Infotainment system. The command-based voice control can be carried out in any available language.

Enhanced voice control (offline or online)

Speech commands can be freely worded in common speech. For example, the expression "I am cold" leads to an increase in the Volkswagen ID.3 vehicle's set temperature. Suggestions for voice commands depend on the set language and can be found in the Infotainment system.

Enhanced voice control works both online and offline. By evaluating voice commands, online mode offers improved POIs , media and online radio station search functionality. Additionally, messages can be dictated. For the online mode, you need a We Connect or We Connect Plus contract valid for the Volkswagen ID.3 vehicle.

If enhanced voice control is available in your language, it is used to activate voice control.

Supported languages

The number of languages available in your country depends on the Volkswagen ID.3 vehicle equipment.

Start voice control by saying the activation word available in your country (→ Voice control) .

Starting and ending voice control

Voice commands

Voice control only recognizes voice commands in the language selected in the infotainment system.

Observe the following tips for successful voice commands:

• Speak clearly and at normal volume. Speak a little louder at higher speeds.
• Avoid excessive emphasis and strong accents.
• Do not leave long pauses in speech.
• Avoid external and background noise.
• Do not direct the air flow from the vents towards the microphone or headliner.

Open suggestions for speech commands

1. Tap HOME→→  .

To ensure that names in the phonebook are identified correctly, you may need to switch the order of the first and last names of the desired contact, depending on how the phonebook entry is structured.

Starting voice control

You can use different methods to start voice control, depending on the Volkswagen ID.3 vehicle equipment:

• Start via speech: Say the activation word (→ Voice control) .
• Start via multi-function steering wheel: Press the Talk button .

Depending on cell phone and operating system, voice control of a connected cell phone can be started by pressing and holding .

Ending voice control

You can use different methods to end voice control, depending on the Volkswagen ID.3 vehicle equipment:

• End via speech: To open suggestions for a voice command to cancel, tap HOME→→  →General.
• End via the multi-function steering wheel: press the Talk button .
• End automatically: If you use functions within the Infotainment system, activate the parking system; if telephone calls or tasks involving speech and navigation warnings occur, the voice control ends automatically.

Activation word

In the ring memory of the Infotainment system, the words spoken in the Volkswagen ID.3 vehicle are checked for the activation word.

If the Infotainment system detects the activation word, voice control will begin. A ring memory is automatically overwritten approximately every 15 seconds. There is no transmission of data or words spoken in the vehicle. The ring memory is inactive when the activation word is switched off.

Switching activation word on and off

If the activation word is switched off, voice control cannot be activated via the activation word.

1. Tap HOME→ → Voice control → Activation word.

Speaking and recognizing the activation word

Precondition:

• The Activation word is switched on in the settings.

Здравей ID.

Ahoj ID.

Hallo ID.

Hej ID.

Hola ID.

Bonjour ID.

Hei ID.

Hello ID.

Γεια σου ID.

Ciao ID.

Hallo ID.

Hallo ID.

Olá ID.

Cześć ID.

Hej ID.

Merhaba ID.

Hello ID.

Troubleshooting

Voice control is not responding

• Voice control is not available in your language.
• Set the correct system language in the Infotainment system.
• Start voice control by using the activation word or the Talk button on the multi-function steering wheel.
• Voice commands are not recognized due to a system error. Contact suitably qualified professionals for assistance.

  Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Voice control is giving unsuitable responses

• Voice control has misinterpreted the question.
• Clearly give your voice command again.

Voice control is not performing the function

• This function cannot be performed by voice control.
• The function is not available in all languages. You can find suggestions for voice commands in the set language in the Infotainment system.
• Settings within the function are preventing the device from switching on or carrying out the function.
• Voice control did not understand the voice command.
• There is insufficient data.