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Volkswagen ID.3: Mobile phone usage in the vehicle

Volkswagen ID.3 (E11, E12) 2020-2024 Owner's Manual / Mobile phone usage in the vehicle

Electromagnetic waves

When using a mobile phone or radio equipment without connecting to the exterior antenna, the electromagnetic waves will not be deflected outward in an optimum way. Increased waves in the Volkswagen ID.3 interior can occur, especially when reception is poor, for example in rural areas. This could be a potential health risk → .

Depending on the equipment, it may be possible to use a suitable telephone interface to connect the mobile phone to the exterior antenna. This will improve the connection quality and increase the range.

Using a phone

In many countries, using a phone in the vehicle is only permitted if there is a hands-free connection, for example using a Bluetooth connection. Before using the phone, secure it in a suitable holder→ or store it in a storage compartment, such as in the center console, to prevent it from sliding around.

Radio

If operating radio devices, follow the legal regulations and the user guide from the manufacturer. The aftermarket installation of radio devices is subject to approval.

Contact qualified professionals for more information about installing radio equipment. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

WARNING

Mobile devices that are loose or not secured correctly can be thrown through the Volkswagen ID.3 interior during sudden driving or braking maneuvers or in the event of a collision and cause severe injuries.

  • Secure or store the mobile phone and accessories safely and outside of the deployment range of the airbags.

WARNING

Using a cell phone or radio equipment without a connection to an external aerial may create electromagnetic energy inside the vehicle that exceeds permissible limits. This also applies if the exterior antenna is not installed correctly.

This may be dangerous to your health and that of the other vehicle occupants.

  • Maintain a minimum distance of approx. 20 cm (approx. 8 inches) between the device antennae and any active medical implants, such as pacemakers.

  • Do not carry a mobile device that is turned on directly above or in the immediate vicinity of any active medical implants, for example by keeping a phone in a shirt pocket.

  • Switch off the mobile device immediately if you suspect there is interference with an active medical implant or other medical device.

Volkswagen dealer warranty

Authorized Volkswagen dealers or authorized Volkswagen Service Facilities guarantee that vehicles purchased from them are free of defects and meet warranty requirements.

Please find details of the guarantee and warranty conditions in your sales contract or contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Paint and vehicle body warranty

Authorized Volkswagen dealers and authorized Volkswagen Service Facilities provide warranties for paint or Volkswagen ID.3 vehicle body defects in purchased vehicles.

In addition to the warranty conditions for factory-delivered Volkswagen automobiles, in accordance with the sales contract, authorized Volkswagen dealers and authorized Volkswagen Service Facilities provide warranties for paint defects and corrosion perforation in the vehicles they sell.

  • A three-year warranty for paint defects.

  • A twelve-year warranty for corrosion perforation. Corrosion perforation in this context means corrosion that perforates through the metal on the body, which forms from the inside (hollow space) to the outside.

If this type of damage occurs, it will be repaired by any authorized Volkswagen dealer or authorized Volkswagen Service Facility without charging for labor or materials.

Exclusion of warranty

Warranty claims are not valid in the following situations:

  • If damage is caused by external factors or insufficient Volkswagen ID.3 vehicle care

  • If there are body or paint defects that were not corrected in a timely manner according to the manufacturer's specifications

  • If the corrosion was caused by body repairs that were not performed according to the manufacturer's specifications

After body or paint repair has been performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility, they will provide a warranty against corrosion in the serviced area.

Warranty for the high-voltage battery for electric and hybrid vehicles

In addition to the warranties and guarantees mentioned above, authorized Volkswagen dealers or authorized Volkswagen Service Facilities also comply with the general warranty for high-voltage batteries that applies in many countries.

Please find details of the warranty conditions in your sales contract or contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Volkswagen ID.3 (E11, E12) 2020-2024 Owner's Manual

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